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Cloud Sync: an interface for the Identity Lifecycle Automation platform

In a two-week design sprint, we designed the interface of the platform for managing user identities and privileges in the organization.

AOHWV CloudSync - UX/UI design for Identity Management platform

Services:

Outsourcing UX/UI

Industry:

Cybersecurity, Identity Management

Scope of work:

Requirements analysis
UX/UI design
Design system
Prototyping in Figma
Documentation for developers

AOHWV is a US-based company specializing in identity solutions based on Microsoft Entra. The team needed an interface concept for the MVP of the CloudSync platform, a tool that automates the lifecycle of users in an organization, from hiring to role changes to leaving.

The key challenge was to design an entitlement relationship visualization system that would work well with both a dozen and several hundred thousand records. Within two weeks we delivered a complete design including about 20 screens, a dedicated system design and detailed documentation ready for implementation.

AOHWV is a U.S.-based cyber security and identity management consulting firm. Their CloudSync platform solves a specific problem for enterprise organizations - user lifecycle automation.

In practice, this means that events in HR systems, such as hiring a new person, changing positions or leaving the company, automatically translate into corresponding accounts and permissions in Active Directory and Microsoft Entra directories. The AOHWV team approached us with a need to design an interface for the MVP version of this platform. They had defined functional assumptions, a selected technology stack based on Microsoft Fluent UI, and needed a partner who could deliver a complete design concept ready for implementation in a short period of time.

The specifics of this project required us to quickly immerse ourselves in the Identity and Access Management domain. We needed to understand how joiner-mover-leaver processes work, what entitlement mapping is, and what relationships link users, roles, departments and permissions in large organizations.

The assumptions we received were intentionally vague - the client expected us to help refine and validate them as part of the design process. This meant working with the product team and stakeholder on an ongoing basis, and stepping into the role of information architects even before the actual interface design began.

Scalability proved to be a key challenge. CloudSync must support both small organizations with a dozen users and corporations with hundreds of thousands of records. The permission relationship graph, which is clear and transparent in a small company, turns into an unreadable web of connections in a large organization. We had to design an interface that would work in both extremes.

We implemented the project in the formula of a two-week design sprint. We started with the discovery phase - mapping functionality and identifying design problems. Based on this, we developed several concepts for solving the main challenges, especially the visualization of authority relationships. Through discussions with the team, we chose the leading direction.

The time difference proved to be an asset - we worked during the day, and in the evening we met with the AOHWV team for feedback sessions. This rhythm allowed us to present progress daily and make adjustments immediately. We delivered about 20 screens in different variants, a design system with more than 50 components and detailed documentation for developers. The client received a functional prototype in Figma allowing to test key paths before implementation.