|         Boutique graphic design studio.

  • Homepage
  • Projekty
  • Tequipy – Global IT Management

A startup that manages IT equipment for distributed teams needed to clean up the interface before the next phase of product development.

Tequipy - UX audit and redesign of equipment management system

Services:


Industry:
SaaS, HR Tech
Scope of work:

UX research
Usability audit
Wireframing
Design system
UI design
Marketing support

Tequipy is a Polish company offering comprehensive IT hardware support for companies with distributed teams in more than 140 countries. Before implementing the new features, they commissioned us to study the current interface and solve problems reported by users.

We conducted stakeholder interviews, usability testing and an exploratory audit, identifying more than 100 areas for improvement. Based on this, we designed a new design system and more than 130 interface layouts, which we have been developing together with the Tequipa team since early 2024.

Photos © Tequipy

Tequipy combines a SaaS platform with an operations service so that IT departments don't have to embrace the logistics of equipment across a dozen jurisdictions on their own. They handle the entire equipment lifecycle: from purchase and configuration, to service and replacement, to recovering equipment from departing employees.

They approached us during the intensive development phase, just before the first round of funding closed. They had a plan for new functionality, but before implementing it, they wanted to modernize the interface and solve problems reported by customers.

We started by understanding the context. We conducted interviews with stakeholders and the product team, usability testing with selected customers, and our own exploratory testing. The audit covered key modules of the application: equipment register, employee onboarding and offboarding processes, account settings.

We identified more than 100 usability problems, which we categorized according to priority, implementation complexity and source of request. We presented the results in the form of an interactive application with a backlog and roadmap for action. Based on the findings, we designed low-level mockups to define the new information architecture and component scope. We tested these internally with the Tequipa team, iterating the solutions before moving to the visual layer. We then built a design system based largely on Material Design, tailored to the specifics of the product. All work was based on the existing visual foundation - Tequipy already had a logo, illustration concept, color palette and typography.

At the moment, we have designed more than 130 interface layouts. We have an extensive design system that allows us to efficiently develop further views and functionalities.

The cooperation has been in place since the beginning of 2024 and goes beyond the interface itself - we also support Tequips with marketing tasks and develop their visual system.

Customer Opinion:

We have been working with the Szajba Studio team for more than 10 years. During this time, he has completed dozens of graphic design projects for us, such as designing logos for new initiatives, websites, reports, and materials for daily communication. We can confidently say that the Szajba Studio team has become an extension of our team within the graphic identity. And do you know what's best? Thanks to such long-term cooperation, it understands the specifics of our activities well. Ariel and the entire Szajba Studio support us even in tricky situations when the deadline is extremely short.
Monika Synoradzka
CEO of Huge Thing & Partner SpeedUp Group.

Thanks for getting all the way here!

How can we help you?

Tell us more about your project, and let's discuss what we can do for you.