How we work
What happens when you reach out
From the first message to shipped work, and who you’ll be working with.
The process
The order of things
01
Talk & brief
We learn the goal and scope, and collect the brief.
02
Quote
We quote from your brief; pricing is discussed in the call.
03
Design
We design and show progress as we go.
04
Launch
We ship the work.
05
Support
We stay on for changes and upkeep when needed.
Working with us
One team, one point of contact
Direct access
You work with the people doing the work, not a layer of account managers.
In-house, no subcontractors
Everything is done by our own team, nothing farmed out to freelancers.
One point of contact
A single person keeps the project and communication on track.
Small studio, senior hands: the people you meet are the people who deliver.
Across borders
Differences that work in your favour
We overlap with your mornings for calls and answers, and the build continues while you're offline, so results land faster.
We work on Poland time and overlap with your morning hours for calls and quick answers
The time gap works for you: we build while you’re offline, so progress is ready when you start your day
Communication, handoff and all files in English
Simple time & material billing, monthly invoices
The time difference works in your favour
Change the timezone to see when your hours overlap
SZAJBA · Poznań 09:00–18:00 Poland time
YOUR TEAM · New York 09:00–17:00 your time
- Both teams at their desks
- Evening slot, on request
- Working, no overlap
Billing
Model & price
Hourly and transparent, quoted from your brief. Ongoing work can move to a monthly retainer. We quote to your scope, not from a price list.
See a sample time reportHours per month40 h / month
Over a year, you save at least
$12,960
And up to $51,360 over 12 months of a 40-hour monthly retainer, against the typical U.S. agency rate on Clutch. That is 27–71% less per hour.
U.S. agenciestypical rate, Clutch
$48,000–$71,520
SZAJBAmonthly retainer
$20,160–$35,040
- Hatched: the spread between the lower and upper rate
The calculator uses the $100 to $149 an hour that U.S. agencies publish for web design, UX/UI and branding. For Europe, the best recent benchmark is the Netherlands: agencies there average €105 an hour, and our rates are well under that too.
Average: Simplicate Agencies Benchmark Q3 2025, reported by Emerce on 30 September 2025. U.S. ranges: Clutch pricing guides for web design, UX/UI design, branding, all updated 28 August 2026.
How we calculate this
Agency cost is your monthly hours × 12 months × $100–149 an hour. Our cost is the same hours × our hourly band.
“At least” sets the top of our band against the bottom of the benchmark. “Up to” does the reverse.
Dollar benchmarks are compared with our dollar rates. We don’t convert currencies.
Benchmarks are rates agencies bill their clients, not salaries.
This is an illustration, not a quote. Every retainer is quoted from its scope.
Agency-grade craft without agency prices.
We don’t have a regular rate. Every project is quoted from your brief.
In their words
As a company, we have been working with Szajba for several years, and it has been a pleasure. They are a trusted business partner whom we sincerely recommend to anyone looking for reliability and integrity.
Their team worked tirelessly to understand our brand values and vision, translating them into a visual identity that truly reflects who we are.
Openmind Networks
Excellent communication, a quick response time, and oversight of every aspect of the website, from the initial design and implementation to monitoring its proper functioning.
Szajba is always open, with a positive approach and a complete understanding of our expectations. Moreover, punctuality is a priority, so we can rely on them in any situation.
We have been working with Szajba for over seven years, and we can always count on their creativity, precision, aesthetic sense, and complete professionalism.
We worked on projects related to logo refresh, product packaging design and web design, and it was extremely successful. The studio demonstrated great responsiveness, quickly responding to our comments and accurately taking them into account.
I appreciate them for their honesty – when ideas came “out of the blue,” we had a constructive conversation and found better solutions together. Mega cool people who are a pleasure to work with!
We started our cooperation with Szajba agency led by Ariel at the stage of our first presentations as a fledgling startup. Even then, we were professionally served, and our partnership has lasted for more than seven years.
Working with Szajba design studio is a pleasure. Quick, efficient, always on time. And, most importantly, quality. I can recommend with a clear conscience.
Smart. Reliable. Good communication & visuals from start to finish. Could not have been happier.
Timeliness is an essential aspect of successful cooperation for us, and Szajba Studio has never let us down on this, even with issues that require quick action.
Wingstore Skydiving Store
We have been working with the Szajba Studio team for more than 10 years. We can confidently say that the Szajba Studio team has become an extension of our team within the graphic identity.
FAQ
Common questions
Do you work with clients abroad?
Yes. Most of our English-language work is remote, including long-running projects for companies in the US and Ireland. We run everything online, from calls and reviews to shared files, so the distance doesn’t slow anything down. The time gap actually speeds delivery, because work keeps moving while you’re offline.
How do time zones work?
We’re based in Poznań and work 09:00–18:00 Poland time (CET/CEST). That gives us about three live hours with New York every day (your morning, our afternoon) and almost a full working day with London or Dublin. We use that overlap for calls and quick answers, then build during your off-hours, so you often wake up to progress. If you need a later call, evening slots until 20:00 Poland time are available on request.
Is everything in English?
Yes. Calls, emails, files, handoff and documentation are all in English (or Polish, if we’re working locally). You talk directly to the people doing the work, with no translator or account manager in between.
What if I already have a website?
That’s a common starting point. We can take it over and keep it running, modernize the design and the build, or focus on what’s holding back conversion. We look at what you have first and tell you honestly whether it’s worth improving or better to rebuild. Either way, you end up with a site your team can manage.
How long does a project take?
It depends on the scope. A smaller project takes about 2 to 3 weeks. Bigger ones take longer, especially when they involve helping you make decisions and bringing your team up to speed. Pace also depends on how quickly feedback comes back, so we agree on review points at the start. You’ll know the expected timeline before any work begins.
What makes you different?
Agency-grade craft and reliability, at a price well below US and top European agencies. You get an in-house team covering UX/UI, websites, branding, marketing and photo/video, so you don’t have to manage a freelancer or coordinate several vendors. The people you meet on the first call are the people who do the work, and one person keeps the project on track. Some of our clients have worked with us for more than ten years.
Start here
Ready to start?
A short brief is enough. No obligation.
We usually reply within one business day.
Where are we
Poznań, Poland
Working Hours
09:00 – 18:00 Poland time
Working language
English / Polish